Discover the Official Location of Microsoft Office 365 Quarantine Feature

Office 365 is a widely used suite of cloud-based productivity tools, offering a range of features and applications for businesses and individuals. One of the important features of Office 365 is the quarantine functionality, which helps protect users from potentially harmful emails.

Quarantine is a secure location where suspicious or spam emails are held before they reach the user’s inbox. It serves as an additional layer of protection, allowing users to review and verify the legitimacy of the emails. The location of the quarantine may vary depending on the configuration of Office 365.

To locate the quarantine in Office 365, users can access the Security & Compliance Center, which provides comprehensive tools for managing security and compliance settings. Within the Security & Compliance Center, the quarantine can typically be found under the Threat management section.

What is Office 365 Quarantine?

Office 365 Quarantine is a feature in the Office 365 suite of productivity tools, which includes applications like Outlook, Word, Excel, and PowerPoint. It is designed to help protect users from malicious or unwanted email messages that could potentially harm their systems or compromise their data.

Quarantine is a place where emails that have been flagged as suspicious or potentially harmful are held for review. When Office 365 detects an email that matches certain criteria, such as containing suspicious attachments or links, it is automatically placed in the quarantine for further analysis.

In the quarantine, administrators or designated users have the ability to review and either release or delete these emails. This allows organizations to have an additional layer of protection against phishing attempts, malware, or spam emails that could otherwise slip through traditional email filters.

By default, Office 365 Quarantine retains emails for a certain period of time, allowing administrators to review and take appropriate action. However, it is important for users to regularly check their quarantine to ensure that important emails are not mistakenly placed there.

Overall, Office 365 Quarantine is an essential tool for organizations using the Office 365 platform, as it helps maintain a secure email environment and protects users from potential threats.

Why is it important?

The Office 365 Quarantine is a crucial feature for organizations using the Office 365 cloud platform to protect their data and prevent security threats. Quarantine is where suspected malicious emails, files, and URLs are held to prevent them from reaching users’ inboxes or devices.

By keeping such potentially dangerous content separate in quarantine, organizations can carefully review and analyze the items to determine if they pose a security risk. It allows security teams to investigate and respond to potential threats in a controlled manner without putting their network and users at risk.

Furthermore, quarantine provides an extra layer of protection against spam, phishing attempts, malware, and ransomware. It helps to filter out unwanted and potentially harmful content, reducing the chances of employees falling victim to scams or inadvertently downloading malware.

Overall, the Office 365 Quarantine is important because it serves as a safety net, ensuring that suspicious content is isolated and thoroughly inspected before it is allowed into the organization’s network or devices. It helps to maintain the security and integrity of the organization’s data, systems, and users.

How does Office 365 Quarantine work?

Office 365 Quarantine is a feature that helps protect you from potentially harmful and malicious emails. When an email is identified as suspicious or potentially dangerous, it is quarantined in a separate folder instead of being delivered to your inbox.

When an email is quarantined, it is stored in a secure location where it cannot harm your computer or network. This allows you to review the quarantined emails and determine if they are legitimate or not.

Office 365 Quarantine uses advanced algorithms and machine learning to analyze the content, attachments, and sender of each email to determine if it poses a threat. It also takes into account spam filters, malware detection, and other security measures to make an informed decision.

How to access the Quarantine folder in Office 365?

To access the Quarantine folder in Office 365, you can follow these steps:

  1. Sign in to your Office 365 account
  2. Go to the Outlook web app
  3. In the left-hand sidebar, click on “Junk Email” folder
  4. Click on “Quarantine” to access the quarantined emails

What to do with quarantined emails?

Once you access the Quarantine folder, you can review the quarantined emails and determine if they are safe or not. If an email is legitimate and not a threat, you can release it to your inbox. If it’s spam or malicious, you can delete it to ensure it doesn’t reach your inbox.

It’s important to regularly check the Quarantine folder to ensure that you don’t miss any legitimate emails that might have been flagged as potential threats. Office 365 Quarantine helps you stay protected from spam, phishing attacks, and other email-based threats.

Option 1: Using the Security & Compliance Center

If you are an Office 365 user and need to locate messages that have been moved to quarantine, you can use the Security & Compliance Center. This platform provides advanced tools for managing security and compliance settings in your Office 365 environment.

Steps to access the Security & Compliance Center:

  1. Log in to your Office 365 account using your credentials.
  2. Go to the Admin Center, which can be accessed through the app launcher or by entering in your browser’s address bar.
  3. In the Admin Center, navigate to the “Security & Compliance” section.
  4. Click on “Threat management” to view the Quarantine section.

Locating messages in quarantine:

Once you have accessed the Quarantine section in the Security & Compliance Center, you can easily locate quarantined messages by following these steps:

  1. Click on “Quarantine” in the left-hand menu.
  2. Apply any necessary filters, such as sender, subject, or date range, to narrow down the search results.
  3. Review the list of quarantined messages that meet your criteria.
  4. To release a message from quarantine, select the message and click “Release” or “Release to recipient” depending on your requirements.

Using the Security & Compliance Center provides a centralized and efficient way to locate and manage messages that are in quarantine in your Office 365 environment. By following the steps outlined above, you can quickly identify and take appropriate action on quarantined messages.

Option 2: Using PowerShell

If you are familiar with PowerShell, you can easily locate the Office 365 Quarantine using the following steps:

  1. Open the PowerShell console.
  2. Connect to your Office 365 environment by running the following commands:
    • $UserCredential = Get-Credential: This command will prompt you to enter your Office 365 username and password.
    • $Session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri -Credential $UserCredential -Authentication Basic -AllowRedirection: This command will establish a connection to your Office 365 environment.
    • Import-PSSession $Session: This command will import the remote PowerShell session.
  3. Once connected, you can use various PowerShell cmdlets to search for and manage quarantined items in Office 365.
    • Search-QuarantineMessage: This cmdlet allows you to search for quarantined messages based on various criteria such as sender, recipient, subject, etc.
    • Release-QuarantineMessage: This cmdlet allows you to release a quarantined message.
    • Remove-QuarantineMessage: This cmdlet allows you to permanently remove a quarantined message.

Using PowerShell gives you more flexibility and control in locating and managing quarantined items in Office 365. Make sure you have the necessary permissions and follow best practices while running PowerShell commands in your Office 365 environment.

Option 3: Using the Exchange Admin Center

If you are an Office 365 user and need to locate items in quarantine, the Exchange Admin Center is your go-to tool. The Exchange Admin Center provides a user-friendly interface where you can easily access and manage quarantined items.

To locate quarantined items using the Exchange Admin Center, follow these steps:

  1. Log in to your Office 365 account.
  2. Go to the Exchange Admin Center.
  3. Select the “protection” option from the left-hand menu.
  4. Click on “quarantine” to view all the quarantined items.
  5. You can use various filters and search options to narrow down your search.
  6. Once you have located the desired item, you can take actions such as releasing it, deleting it, or reporting it as a false positive.

Using the Exchange Admin Center gives you full control over the quarantine of your Office 365 environment. It allows you to quickly locate and address any potential threats or false positives, ensuring the security and smooth operation of your organization.

Option 4: Using the Office 365 Audit Log

If you are unable to locate the Office 365 quarantine using the previously mentioned options, you can try using the Office 365 Audit Log. The Audit Log contains a record of all activities that occur within your Office 365 environment, including any actions related to quarantined items.

To access the Office 365 Audit Log:

  1. Open the Office 365 Security & Compliance Center.
  2. Navigate to “Search & investigation” and then “Audit log search”.
  3. Select the appropriate filters to narrow down the search results.
  4. Search for activities related to quarantined items, such as “quarantine”, “release”, or “recover”.
  5. Review the search results and look for any relevant entries.

By using the Office 365 Audit Log, you can track down the whereabouts of quarantined items and take appropriate actions to either release or recover them.

Note: The Office 365 Audit Log may not capture every single action related to quarantined items, but it can provide valuable information to help you locate them.

Best practices for managing Office 365 Quarantine

In today’s digital world, where cyber threats are becoming increasingly sophisticated, it is crucial for organizations to have robust security measures in place. One of the key components of a comprehensive security strategy is managing the Office 365 Quarantine.

So, what exactly is the Office 365 Quarantine? It is a protective measure implemented by Microsoft to isolate and prevent potentially harmful or malicious emails from reaching end-users. These emails are placed in a quarantine for further analysis and review.

To effectively manage the Office 365 Quarantine, organizations should follow these best practices:

1. Regularly review and release legitimate emails

It is essential to regularly review the emails in quarantine to identify any legitimate emails that have been mistakenly flagged as suspicious. By promptly releasing these emails, organizations can avoid any unnecessary disruption to their business operations.

2. Educate users on email security

Employees play a crucial role in maintaining a secure email environment. It is important to educate users about email security best practices, such as avoiding suspicious attachments or links, and recognizing phishing attempts. By fostering a culture of security awareness, organizations can reduce the risk of emails being flagged as malicious and sent to quarantine.

It is not enough to rely solely on the Office 365 Quarantine to protect your organization from cyber threats. Implementing these best practices will help ensure that legitimate emails reach their intended recipients, while potential threats are appropriately identified and dealt with.

Remember: Office 365 Quarantine is just one part of a comprehensive security strategy. Regularly reviewing the quarantine and educating users on email security are essential steps to effectively manage and mitigate the risks associated with email threats.

By following these best practices, organizations can enhance their email security posture and better protect sensitive information and systems.

Common challenges when locating Office 365 Quarantine

Locating the office 365 quarantine can be a challenging task for many users. The quarantine is a specific area where suspicious or potentially harmful email messages are held to prevent them from reaching the recipient’s inbox. However, finding this quarantine can often prove difficult due to various reasons.

One common challenge is the lack of awareness about the existence of an office 365 quarantine. Users may not be familiar with the concept or the specific steps to access the quarantine. This can lead to frustration and confusion when trying to locate it.

Another challenge is the inconsistent placement of the quarantine within the office 365 platform. Depending on the version or configuration of office 365, the quarantine can be located in different sections or with differing names. This inconsistency can make it harder for users to find the quarantine, especially if they are not familiar with the platform.

Additionally, the quarantine may not be easily visible or accessible to all users. Office 365 administrators may have customized settings or restricted access to the quarantine, making it unavailable to regular users. This can further complicate the process of locating and managing quarantined email.

To overcome these challenges, it is important for users to be educated about the existence and purpose of the office 365 quarantine. They should also familiarize themselves with the specific steps to access the quarantine for their version or configuration of office 365. In cases where access is restricted, users should reach out to their office 365 administrators for assistance.

Overall, locating the office 365 quarantine can be a daunting task due to various challenges such as lack of awareness, inconsistency in placement, and restricted access. By addressing these challenges and seeking guidance when needed, users can effectively manage quarantined email and ensure the security of their office 365 environment.

Troubleshooting issues with Office 365 Quarantine

If you are experiencing issues with the Office 365 quarantine feature, it can be frustrating and disruptive to your workflow. However, there are several steps you can take to troubleshoot and resolve these issues.

1. Check the quarantine settings in the Security & Compliance Center

The first step is to ensure that the quarantine feature is enabled and configured correctly in the Office 365 Security & Compliance Center. Navigate to the quarantine settings and review the options to make sure they are set up according to your organization’s needs.

2. Verify the email filtering rules

In some cases, emails may be incorrectly sent to the quarantine due to misconfigured filtering rules. Examine the email filtering rules in the Exchange admin center to check if any of them are falsely triggering the quarantine.

Issue Possible Solution
Emails wrongly marked as spam Adjust the spam filtering rules to reduce false positives
Legitimate emails being quarantined Whitelist the sender or adjust filtering rules to allow specific emails through
Quarantine not being applied to known spam Review and update the spam filtering rules accordingly

By troubleshooting these email filtering rules, you can ensure that the quarantine is working correctly and effectively.

If after following these steps the quarantine issues persist, it may be helpful to reach out to Microsoft support for further assistance. They can provide more specific guidance based on your organization’s setup and configuration.

Benefits of finding and managing Office 365 Quarantine

Office 365 quarantine can be a vital tool for managing and securing your organization’s email communications. By locating the Office 365 Quarantine, you can ensure that potentially harmful or spam emails are properly managed and prevented from reaching your employees’ inboxes.

Improved Security

By regularly checking and managing the Office 365 Quarantine, you can proactively identify and quarantine potentially harmful emails. This helps to protect your organization from phishing attempts, malware, and other cyber threats. By keeping the quarantine up to date, you can block or release emails as needed, enhancing the overall security of your email system.

Reduced Clutter

The Office 365 Quarantine provides a centralized location for storing and managing suspicious emails. By regularly reviewing and managing the quarantine, you can remove unwanted and unnecessary emails, reducing inbox clutter for your employees. This can improve productivity, as employees can easily find and focus on important emails without being distracted by spam or potentially harmful messages.

In conclusion, finding and managing the Office 365 Quarantine brings several benefits to your organization. It helps improve security by proactively identifying and quarantining potentially harmful emails. It also reduces clutter in employees’ inboxes, allowing them to focus on important emails and enhancing overall productivity.

Alternatives to Office 365 Quarantine

If you’re tired of dealing with the office 365 quarantine feature, there are a few alternatives you can consider. While the quarantine option can be effective in keeping potentially harmful emails at bay, it can also be time-consuming and frustrating to navigate through.

One alternative you can explore is using third-party email security services. These services often offer advanced features and more granular control over your email security. They can help filter out phishing attempts, malware, and other threats before they even reach your inbox.

Self-hosted email security solutions

Another option is implementing a self-hosted email security solution. By hosting your own email security platform, you have complete control over the filtering process and can customize it to suit your specific needs. This gives you greater flexibility and allows you to implement additional security measures if required.

Training and education

Investing in training and education for your employees can also be a viable alternative to relying solely on the office 365 quarantine feature. By teaching your employees about email security best practices and how to identify potential threats, you can reduce the number of harmful emails that make it through to your inbox. This approach focuses on prevention rather than relying on a quarantine system.

In conclusion, while the office 365 quarantine feature is a useful tool, it is not the only option available. Exploring alternatives such as third-party email security services, self-hosted email security solutions, or investing in training and education can provide you with additional layers of protection and help streamline your email security processes.


In conclusion, locating the Office 365 quarantine is crucial for managing and addressing potential threats. By understanding where the quarantine is located and how to access it, users can effectively monitor and handle any suspicious or harmful emails. It is important to regularly check the quarantine to ensure that legitimate emails are not being incorrectly flagged and to promptly address any threats that may have made it through the filters. Additionally, familiarizing oneself with the process of releasing or deleting quarantined items can help streamline the workflow and minimize any potential disruptions. By taking these steps, users can maintain a secure and efficient email system within the Office 365 environment.


How can I access the Office 365 Quarantine?

To access the Office 365 Quarantine, you need to login to your Office 365 account and go to the Security & Compliance Center. From there, you can navigate to the Quarantine section to view and manage your quarantined emails.

What are the reasons for emails being quarantined in Office 365?

Emails can be quarantined in Office 365 for various reasons, such as suspected spam content, attachments with potential malware, or emails that violate organization’s policies. The quarantine helps to prevent potentially harmful emails from reaching users’ inboxes.

Can I release a quarantined email in Office 365?

Yes, you can release a quarantined email in Office 365. To do this, go to the Quarantine section in the Security & Compliance Center, select the email you want to release, and choose the “Release to inbox” option. The email will then be delivered to the recipient’s inbox.

How long are emails kept in the Office 365 Quarantine?

Emails are typically kept in the Office 365 Quarantine for a retention period of 30 days. After that, they are automatically deleted from the quarantine. However, it is possible to configure a longer or shorter retention period depending on your organization’s needs.

Is there a way to automatically release certain emails from the Office 365 Quarantine?

Yes, it is possible to automatically release certain emails from the Office 365 Quarantine. To do this, you can create transport rules in Exchange Online that define specific conditions under which emails should be released. This can help streamline the process and ensure that important emails are not unnecessarily quarantined.

What is Office 365 Quarantine?

Office 365 Quarantine is a feature that allows users to view and manage quarantined emails in their organization. It helps to protect against unwanted or malicious emails.