Unable to send emails in Outlook 365 – Troubleshooting tips for resolving email sending issues

Sending emails is an essential function of Outlook 365, but sometimes you may encounter an issue where emails are not being sent while they are being received. This can be frustrating, especially if you rely on Outlook for your day-to-day communication. However, there are several steps you can take to troubleshoot and resolve this problem.

First, check your internet connection. A stable internet connection is crucial for sending and receiving emails in Outlook. Make sure you are connected to the internet and that your connection is not experiencing any disruptions. You can try opening a web browser and visiting a few websites to ensure that your connection is working properly.

Next, double-check your email settings. Incorrect settings can prevent Outlook from sending emails. Go to the account settings in Outlook and verify that the outgoing server settings are correct. You may need to contact your email provider or IT department for the correct settings if you are unsure. Also, check if there are any specific port or authentication requirements for your email account.

Another possible cause of the problem is antivirus or firewall software. These security programs can sometimes interfere with the email sending process. Temporarily disable your antivirus or firewall software and try sending an email again. If the email goes through, you may need to adjust the settings of your security software to allow Outlook to send emails.

If none of the above steps resolve the issue, try repairing or reinstalling Outlook. Outlook may have encountered a software glitch or corruption that is preventing it from sending emails. Go to the Control Panel, find the Programs and Features section, and locate Outlook in the list. Choose the repair or uninstall option and follow the prompts to repair or reinstall Outlook. Remember to back up any important email data before performing these steps.

In conclusion, if you are experiencing the problem of Outlook 365 not sending emails but receiving, don’t worry. By checking your internet connection, verifying your email settings, disabling antivirus or firewall software, and repairing or reinstalling Outlook, you should be able to resolve the issue and get back to sending emails smoothly.

Overview of Troubleshooting Outlook 365 Email Sending Issues

When using Outlook 365, you may encounter issues where you are able to receive emails but cannot send them. This can be frustrating, especially if you rely on Outlook for your professional or personal communication. Fortunately, there are several troubleshooting steps you can take to identify and resolve these sending issues.

Here are some common reasons why Outlook 365 may not be sending emails:

• Incorrect email settings: Double-check that your outgoing server settings, such as the SMTP server and port number, are configured correctly. Incorrect settings can prevent your emails from being sent.
• Email delivery issues: It’s possible that the recipient’s email server is blocking or rejecting your emails. Check with the recipient to ensure they have not marked your emails as spam or added your email address to their blocklist.
• Internet connectivity problems: A stable internet connection is essential for sending emails through Outlook 365. Make sure you are connected to the internet and try restarting your router if you are experiencing connectivity issues.
• Firewall or antivirus interference: Your firewall or antivirus software may be blocking Outlook 365 from sending emails. Temporarily disable these software programs to see if it resolves the sending problem.
• Email account configuration issues: Review your email account settings in Outlook 365 to ensure they are configured correctly. Check that your email address, username, password, and authentication settings are accurate.
• Email size limitations: Some email servers may impose size limitations on outgoing emails. If you are trying to send a large attachment, consider compressing the file or using a file-sharing service instead.

By following these troubleshooting steps, you can often identify and resolve the root cause of Outlook 365 not sending emails. If the issue persists, it may be helpful to reach out to your email service provider or IT support for further assistance.

Check Email Account Settings

When you’re experiencing issues with sending emails in Outlook 365 and not receiving them, one of the first things you should check is your email account settings. Incorrect settings can prevent your emails from being sent successfully.

1. Verify Outgoing Server Settings

Ensure that you have the correct outgoing server settings configured in Outlook 365. The outgoing server, also known as the SMTP server, is responsible for sending emails. Double-check the following settings:

• Server address: Make sure you have entered the correct SMTP server address provided by your email provider.
• Port number: Verify that the port number for the outgoing server is correct. The standard port for SMTP is 25, but some providers may use alternate ports like 587 or 465.
• Encryption: Check if your email provider requires a specific encryption method (e.g., SSL or TLS) for the outgoing server. Select the appropriate encryption option accordingly.
• Authentication: Ensure that the option to authenticate with the outgoing server using your email account credentials is enabled.

2. Confirm Email Account Credentials

Make sure you have entered the correct email account credentials in Outlook 365. Incorrect login details can prevent the sending of emails. To verify your account credentials:

• Username: Ensure that you have entered your email address correctly as the username.
• Password: Double-check that you have entered the correct password for your email account. Passwords are case-sensitive, so ensure that the Caps Lock key is not activated.

If you suspect that your password is incorrect, consider resetting it using your email provider’s password recovery options.

If you have reviewed and corrected your email account settings but are still facing issues with sending emails, it is recommended to contact your email provider’s support for further assistance.

Review Email Server Configuration

If you are experiencing issues with Outlook 365 not sending emails but still receiving them, it is important to review your email server configuration. A misconfigured email server can cause problems with outgoing emails, resulting in them not being sent successfully.

Here are a few steps to review and troubleshoot your email server configuration:

Check SMTP Settings

The Simple Mail Transfer Protocol (SMTP) settings are crucial for sending emails from Outlook 365. Make sure the SMTP server address, port number, and encryption settings are correct. You can usually find this information provided by your email service provider or in the email account settings within Outlook.

Verify Authentication Settings

Authentication settings ensure that you are authorized to send emails through the email server. Double-check that you have entered the correct username and password for your email account. Additionally, confirm that the authentication method (e.g., username/password, OAuth) selected in Outlook is compatible with your email server.

Check Firewall and Antivirus Settings

Firewalls and antivirus software can sometimes block outgoing emails from being sent. Review your firewall and antivirus settings to ensure that they are not interfering with Outlook’s ability to send emails. Consider temporarily disabling these security measures to see if the problem persists.

Contact Your Email Service Provider

If you have reviewed the above steps and are still unable to send emails, it may be necessary to contact your email service provider for further assistance. They can help troubleshoot any server-side issues and confirm that your email server configuration is correct.

By reviewing your email server configuration and ensuring that all settings are correct, you can fix the issue of Outlook 365 not sending emails while still receiving them. Following these steps will help you identify and resolve the problem, allowing you to send emails smoothly from Outlook.

If You Are Experiencing Issues with Outlook 365 not Sending Emails But Still Receiving Them:
Step 1: Review Email Server Configuration
Step 2: Check SMTP Settings
Step 3: Verify Authentication Settings
Step 4: Check Firewall and Antivirus Settings
Step 5: Contact Your Email Service Provider

Verify Internet Connection

If you are experiencing issues with Outlook 365 not sending emails but receiving them, one of the first things to check is your internet connection. It is possible that a weak or unreliable internet connection can cause problems with sending emails.

To verify your internet connection, follow these steps:

1. Check if you can browse the web: Open a web browser and try accessing different websites. If you are able to load webpages without any issues, your internet connection is likely working fine.
2. Restart your modem or router: Sometimes, restarting your modem or router can resolve connectivity problems. Unplug the power cord, wait for a few seconds, and then plug it back in. Allow the device to restart and establish a fresh connection.
3. Check the network cables: Ensure that all network cables connected to your modem or router are securely plugged in. Loose or damaged cables can lead to intermittent connectivity issues.
4. Restart your computer: Sometimes, a simple restart can fix temporary glitches or conflicts that may be affecting your internet connection.
5. Contact your Internet Service Provider (ISP): If none of the above steps resolve your internet connection issues, reach out to your ISP for further assistance. They can help diagnose and troubleshoot any problems with your internet connection.

Remember, a stable and reliable internet connection is crucial for proper email functionality in Outlook 365. By ensuring that your internet connection is working correctly, you can eliminate this potential cause of email sending issues.

Disable Add-ins in Outlook

If you are experiencing issues with Outlook 365 not sending emails but receiving them, it could be due to conflicting add-ins. Add-ins are small programs that extend the functionality of Outlook, but sometimes they can interfere with the sending process. To troubleshoot this problem, you can disable add-ins in Outlook.

Step 1: Open Outlook in Safe Mode

Before disabling any add-ins, it is recommended to start Outlook in safe mode. This will launch Outlook without any add-ins enabled. To open Outlook in safe mode, follow these steps:

1. Press “Windows key + R” to open the Run dialog box.
2. Type “outlook.exe /safe” and press Enter.
3. Outlook will open in safe mode. Check if you can send emails now.

Step 2: Disable Add-ins

If the issue persists, you can proceed to disable add-ins manually. Here’s how:

1. In Outlook, click on the “File” tab at the top-left corner.
2. Select “Options” from the left pane.
3. In the Options window, click on “Add-ins” in the left pane.
4. Under “Manage”, select “COM Add-ins” and click on the “Go” button.
5. A list of add-ins will appear. Clear the checkboxes next to each add-in to disable them.
6. Click “OK” to save the changes.
7. Restart Outlook and check if the issue is resolved.

By disabling add-ins, you can eliminate any conflicts that may be preventing Outlook 365 from sending emails. If disabling add-ins doesn’t fix the problem, you can re-enable them by following the same steps and checking the checkboxes next to the add-ins.

Check SMTP Settings

If you are experiencing issues with Outlook 365 not sending emails but still receiving them, it is important to check your SMTP settings. The SMTP settings control the outgoing mail server and are crucial for sending emails successfully.

Follow these steps to check your SMTP settings:

Step 1: Verify the correct SMTP server address

Make sure that you have the correct SMTP server address for your email provider. This information can usually be found on your email provider’s website or by contacting their support team.

Step 2: Confirm the correct SMTP port number

Ensure that you have the correct port number specified for your SMTP server. The default port for SMTP is 25, but some email providers may use different port numbers. Common alternate port numbers for SMTP include 465 and 587.

Step 3: Check SMTP authentication settings

Verify that your Outlook 365 account is set up with the correct SMTP authentication settings. SMTP authentication is required by many email providers to prevent unauthorized access to their mail servers. Make sure that the “Use same settings as my incoming mail server” option is selected.

Step 4: Test your SMTP connection

Use the “Test Account Settings” feature in Outlook to verify that your SMTP settings are correct. This tool will connect to your SMTP server and attempt to send a test email. If the test email is sent successfully, then your SMTP settings are likely configured correctly.

By carefully checking and verifying your SMTP settings, you can troubleshoot the issue of Outlook 365 not sending emails while still receiving them. If you are still experiencing problems, you may need to contact your email provider for further assistance.

Clear Outbox and Sent Items Folder

One possible reason why Outlook 365 is not sending emails but receiving them is a congested Outbox or Sent Items folder.

If the Outbox folder is full and contains a large number of unsent emails, it can prevent new emails from being sent. Similarly, if the Sent Items folder is overflowing with sent emails, it can cause issues with outgoing emails.

To troubleshoot this issue, follow these steps:

1. Open Outlook 365 on your computer.
2. Click on the “Folder” tab at the top of the screen.
3. In the navigation pane, locate and click on the “Outbox” folder.
4. Delete any unwanted or stuck emails from the Outbox folder.
5. After clearing the Outbox, navigate to the “Sent Items” folder.
6. Review the emails in the Sent Items folder and delete any unnecessary ones.

Clearing out the Outbox and Sent Items folder can help resolve any congestion issues and allow Outlook 365 to send emails successfully again. Once these folders are cleaned up, try sending a new test email to verify if the issue has been resolved.

Review Antivirus and Firewall Settings

If you are experiencing issues with Outlook 365 not sending emails but receiving them, it may be due to your antivirus or firewall settings. Antivirus software and firewalls are designed to protect your computer from potential threats, but sometimes they can interfere with the normal functioning of email clients like Outlook.

To troubleshoot this issue, you should review the settings of your antivirus and firewall. Here are the steps to do so:

Step 1: Disable Antivirus Temporarily

Temporarily disable your antivirus software and check if you can send emails in Outlook. Sometimes, antivirus programs can flag outgoing emails as potential threats and prevent them from being sent. By disabling the antivirus, you can determine if it’s causing the issue.

Step 2: Check Firewall Settings

Make sure that your firewall is not blocking Outlook from accessing the internet. Outlook needs to communicate with the mail server to send emails, and if the firewall is blocking its access, you won’t be able to send emails. Review the firewall settings and ensure that Outlook has the necessary permissions to connect to the internet.

It’s also a good idea to check if there are any specific rules or settings that could be affecting Outlook’s ability to send emails. Some firewalls have advanced settings that can restrict certain applications, so make sure Outlook is not being blocked.

Step 3: Update Antivirus and Firewall Software

Outdated antivirus or firewall software can sometimes cause compatibility issues with other programs like Outlook, preventing emails from being sent. Ensure that your antivirus and firewall software are up to date. Check the software provider’s website for any available updates and install them if necessary.

Antivirus	Firewall
McAfee	Norton
Avast	ZoneAlarm
Norton	Comodo Firewall

By reviewing and adjusting your antivirus and firewall settings, you can troubleshoot the issue of Outlook 365 not sending emails but receiving them. Remember to enable your antivirus after testing to maintain the security of your computer.

Disable Email Scanning Feature

If you are experiencing issues with Outlook 365 not sending emails but receiving them, one possible cause could be the email scanning feature of your antivirus software. This feature scans incoming and outgoing emails for potential threats, but sometimes it can interfere with the normal sending process.

To troubleshoot this issue, you can try disabling the email scanning feature of your antivirus software. Here’s how:

Step 1: Identify your antivirus software

First, you need to identify the antivirus software you are using on your computer. It could be Windows Defender, McAfee, Norton, or any other antivirus program.

Step 2: Access antivirus settings

Once you have identified your antivirus software, open the program and navigate to the settings or preferences section.

Step 3: Locate email scanning options

Look for an option related to email scanning or email protection in the settings menu. It may be under a different name depending on the antivirus software you are using.

Note: If you are unable to locate the email scanning options, you can refer to the user manual or the support documentation of your antivirus software for more detailed instructions.

Step 4: Disable email scanning

Once you have found the email scanning options, disable the feature by unchecking the corresponding box or toggle switch.

Note: Disabling the email scanning feature does not leave your computer vulnerable to email threats as long as you have other security measures in place, such as a reliable antivirus program and updated operating system.

After disabling the email scanning feature, restart Outlook 365 and try sending an email to see if the issue has been resolved.

If you are still experiencing problems with Outlook not sending emails, you may need to consider other troubleshooting steps or seek further assistance from the Microsoft support team.

Run Outlook in Safe Mode

If you are experiencing the issue of Outlook 365 not sending emails but still receiving them, one troubleshooting step you can take is to run Outlook in Safe Mode. Safe Mode is a diagnostic mode that disables certain features and add-ins to help identify and resolve problems.

To run Outlook in Safe Mode, follow these steps:

1. Close Outlook: Make sure Outlook is completely closed before proceeding.
2. Open Run: Press the Windows key + R on your keyboard to open the Run dialog box.
3. Type “outlook.exe /safe” and press Enter: This will open Outlook in Safe Mode.
4. Check if the issue persists: Once Outlook is open in Safe Mode, try sending an email to see if the problem still exists.

If you are able to send emails successfully in Safe Mode, it indicates that there may be a conflict with an add-in or other customization in your regular Outlook configuration. You can then try disabling add-ins one by one to identify the problematic one.

Running Outlook in Safe Mode can help troubleshoot various issues, including problems with sending and receiving emails. If the problem persists, you may need to try other troubleshooting steps or seek further assistance from Outlook support.

Repair Outlook Data Files

If you are experiencing issues with sending and receiving emails in Outlook 365, one possible solution is to repair the Outlook data files. These files are responsible for storing all your mailbox data, including emails, contacts, and calendar events. Here are the steps to repair the Outlook data files:

1. Close Outlook application if it is open.
2. Open the Control Panel on your computer.
3. Go to “Programs” and click on “Uninstall a program”.
4. Find and select Microsoft Office 365 from the list of installed programs.
5. Click on the “Change” button at the top of the list.
6. Choose the “Quick Repair” option and click on “Repair”.
7. Wait for the repair process to complete.
8. Once the repair is finished, restart your computer.
9. Open Outlook and check if the issue has been resolved.

Repairing the Outlook data files can help fix any corruption or errors that might be causing issues with sending and receiving emails. If the problem persists, you can try the “Online Repair” option in Step 6, which will perform a more thorough repair of the Office 365 installation. Additionally, make sure that your internet connection is stable and that you have entered the correct email settings in Outlook.

Following these steps should resolve the Outlook 365 not sending emails but receiving issue, and you will be able to use Outlook for sending and receiving emails without any problems.

Delete and Recreate Email Account

If you are experiencing issues with Outlook 365 not receiving emails but still able to send them, one solution you can try is to delete and recreate your email account.

To delete your email account in Outlook:

1. Open Outlook and go to the “File” tab.
2. Select “Account Settings” and then “Manage Profiles”.
3. In the “Email” tab, select your email account and click on “Remove”.
4. Confirm the deletion by clicking “Yes”.

After deleting your email account, you can recreate it by following these steps:

1. Go back to the “Email” tab in the “Manage Profiles” window.
2. Click on “Add” and select “Email Account”.
3. Enter the necessary information, such as your email address and password.
4. Click “Next” and let Outlook configure the settings automatically.
5. Once you have completed the setup process, click “Finish” to save your new email account.

By deleting and recreating your email account, you are essentially starting fresh and allowing Outlook to establish a new connection with your email provider. This can help resolve any underlying issues that were preventing you from receiving emails.

Note: Make sure to backup any important emails or data before deleting your email account, as this process will remove all associated data from your Outlook profile.

Update Outlook to the Latest Version

If you are experiencing issues with Outlook 365 not sending emails but receiving them, it could be due to an outdated version of the software. Microsoft regularly releases updates for Outlook to address bugs and improve performance, so it’s important to keep your software up to date.

To update Outlook to the latest version, follow these steps:

1. Open Outlook 365 on your computer.
2. Click on the “File” tab located in the top left corner of the Outlook window.
3. Select “Office Account” from the left-hand menu.
4. Under the “Product Information” section, click on the “Update Options” button.
5. From the dropdown menu, select “Update Now”.

Outlook will now check for any available updates and automatically install them. This process may take some time depending on your internet speed and the size of the update.

Once the update is complete, restart Outlook and check if the issue with sending emails has been resolved. Updating to the latest version of Outlook ensures that you have the most recent bug fixes and improvements, which can help in troubleshooting and resolving various issues, including problems with sending emails.

Ensure a Stable Internet Connection

In some cases, the problem with Outlook not sending emails but receiving them could be related to a weak or unstable internet connection. Before updating Outlook, it’s important to check that you have a stable internet connection.

Make sure that you are connected to the internet and try accessing other websites or sending/receiving emails through other web-based email services to verify that your internet connection is working properly. If you are experiencing issues with your internet connection, contact your service provider for assistance.

Contact Outlook Support

If updating Outlook to the latest version and ensuring a stable internet connection doesn’t resolve the issue with sending emails, it may be necessary to contact Outlook support for further assistance. They can provide guidance specific to your situation and help troubleshoot the problem.

When contacting support, be sure to provide them with details about the issue you are experiencing, including any error messages that may be displayed. The more information you can provide, the better equipped they will be to help you resolve the problem.

Conclusion

If Outlook 365 is not sending emails but is receiving them, updating to the latest version of the software is a good first step in troubleshooting the issue. It ensures that you have the most recent bug fixes and improvements, which can resolve various problems. If the issue persists, it’s recommended to check your internet connection and contact Outlook support for further assistance.

Check for Large Email Attachments

One common reason why Outlook 365 may not be sending emails, but still receiving them, is due to large email attachments. When you try to send an email with a large attachment, it can take a long time to upload the file and send it to the recipient. This can make it appear as though the email is not being sent, when in fact it is just taking a while to process.

To troubleshoot this issue, you can check for large email attachments in the following way:

1. Open Outlook 365 and go to your Outbox folder.
2. Look for any emails with large attachments that are still in the process of being sent.
3. If you find any emails with large attachments, you can try removing the attachment or reducing its size.
4. Alternatively, you can try sending the email without the attachment and see if it goes through successfully.

By checking for large email attachments and managing them appropriately, you can potentially resolve the issue of Outlook 365 not sending emails but still receiving them.

Remove Corrupt Outlook Add-ins

If you’re experiencing the issue of Outlook 365 not sending emails but receiving them, one possible culprit could be corrupt add-ins installed in the program. Add-ins are extra features or utilities that enhance the functionality of Outlook, but sometimes they can cause conflicts and issues that prevent emails from being sent.

To troubleshoot this problem, you can try removing any corrupt add-ins from Outlook. Here’s how:

Step 1: Disable add-ins

Open Outlook and go to the “File” tab in the top-left corner. Then, click on “Options” followed by “Add-ins”.

In the “Manage” dropdown menu at the bottom, select “COM Add-ins” and click on the “Go” button.

Uncheck all the boxes next to the add-ins listed and click “OK”. This will temporarily disable all add-ins.

Step 2: Enable add-ins one by one

Reopen Outlook and check if the issue persists. If emails can be sent successfully, it indicates that one of the add-ins was causing the problem.

In that case, go back to the “File” tab, click on “Options” and then “Add-ins”.

Choose “COM Add-ins” from the “Manage” dropdown menu and click “Go”.

Enable each add-in one by one and restart Outlook after enabling each one. Test sending emails after enabling each add-in to identify the specific add-in causing the issue.

If you find a culprit add-in, consider updating or reinstalling it to see if that resolves the problem. If the issue persists even after removing the add-ins, you may need to explore other troubleshooting steps.

In conclusion, removing corrupt add-ins can help resolve the issue of Outlook 365 not sending emails but receiving them. Follow the steps outlined above and systematically enable and test each add-in until you find the one causing the problem.

Disable Cached Exchange Mode

If you are experiencing issues with Outlook 365 not sending emails but receiving them, one possible solution is to disable the Cached Exchange Mode. This mode allows Outlook to store a local copy of your mailbox on your computer, which can sometimes cause synchronization problems and prevent emails from being sent.

To disable Cached Exchange Mode, follow these steps:

Step 1: Open Outlook Account Settings

Launch Outlook and click on the “File” tab at the top-left corner of the window.

Next, click on “Account Settings” and select “Account Settings” from the dropdown menu.

Step 2: Disable Cached Exchange Mode

In the Account Settings window, select your email account and click on “Change”.

Under the Offline Settings section, uncheck the box that says “Use Cached Exchange Mode”.

Click “Next” and then “Finish” to save the changes.

After disabling Cached Exchange Mode, Outlook will no longer store a local copy of your mailbox. Instead, it will always synchronize with the Exchange server, ensuring that your emails are sent and received properly.

Note: Disabling Cached Exchange Mode may result in slightly slower performance when working with large mailboxes, as Outlook will need to access the server for every action. However, it can be a helpful troubleshooting step if you are having issues with emails not being sent.

If disabling Cached Exchange Mode does not resolve the problem, you may want to check your email account settings, network connection, or contact your email service provider for further assistance.

Run Windows Update

If you are experiencing issues with Outlook 365 not sending emails but receiving them, one possible solution is to run Windows Update. Windows Update is a built-in feature in Windows operating systems that allows you to download and install the latest updates for your system, including updates for Microsoft Office.

Outdated software can sometimes cause problems with sending emails, so it’s important to make sure that your system is up to date. To run Windows Update, follow these steps:

1. Click on the Start button and type “Windows Update” in the search bar.
2. Select “Windows Update” from the search results to open the Windows Update settings.
3. Click on the “Check for updates” button to search for available updates.
4. If updates are found, click on the “Install updates” button to download and install them.

Once the updates are installed, restart your computer and check if the issue with Outlook 365 not sending emails but receiving them is resolved. Running Windows Update ensures that your system has the latest security patches and bug fixes, which can help resolve any compatibility issues with Outlook.

If running Windows Update doesn’t solve the problem, there may be other factors causing the issue. It’s recommended to also check your Outlook account settings, antivirus software, and network connection to troubleshoot further.

Question-answer:

Why am I not able to send emails in Outlook 365?

There can be several reasons why you are unable to send emails in Outlook 365. It could be due to incorrect email settings, server issues, or a problem with your internet connection. To troubleshoot this issue, you can check your email settings, try sending emails from another device, or contact your email service provider for assistance.

What should I do if Outlook 365 is not sending emails but receiving?

If Outlook 365 is not sending emails but receiving, there are a few troubleshooting steps you can try. First, check your Outbox folder to ensure there are no stuck or unsent emails. If there are, try deleting or resending them. You can also try restarting Outlook or your computer, as sometimes this can resolve temporary issues. Additionally, make sure your internet connection is stable and check your email account settings for any errors.

Why are my sent emails not appearing in the Sent Items folder in Outlook 365?

If your sent emails are not appearing in the Sent Items folder in Outlook 365, there could be a problem with your email account settings. Firstly, ensure that the option to save sent items is selected in your email account settings. If it is already selected, try disabling and re-enabling the option. If the issue persists, you can try repairing your Outlook installation or contacting your email service provider for further assistance.

Is there a way to troubleshoot Outlook 365 not sending emails on Mac?

Yes, you can troubleshoot Outlook 365 not sending emails on Mac by following a few steps. First, check your internet connection to ensure it is stable. Then, verify your email account settings to ensure they are configured correctly. You can also try sending emails from another device to see if the issue is specific to your Mac. Additionally, restarting Outlook or updating to the latest version of the software can help resolve any temporary issues.

Why am I receiving emails but not able to reply or forward them in Outlook 365?

If you are receiving emails but not able to reply or forward them in Outlook 365, the issue could be related to your email account settings or temporary software glitches. Firstly, check if you have the necessary permissions to reply or forward emails in your account settings. If you do, try restarting Outlook or your computer to see if the issue resolves itself. If the problem persists, you can try repairing your Outlook installation or contacting your email service provider for further assistance.

Why am I able to receive emails but not send them on Outlook 365?

If you are able to receive emails but not send them on Outlook 365, there could be several possible reasons. First, check your internet connection to ensure it is stable. If it is, then verify that your outgoing mail server settings are correct. You may need to contact your email provider for the correct server settings. Additionally, check your email account settings in Outlook to ensure they are properly configured for sending emails. If all else fails, try restarting Outlook or restarting your computer to see if that resolves the issue.

What should I do if Outlook 365 is not sending emails but receiving?

If Outlook 365 is not sending emails but still able to receive them, there are a few troubleshooting steps you can try. First, check your internet connection to ensure it is working properly. Next, verify your outgoing mail server settings in Outlook. It’s possible that the server settings are incorrect, so you may need to contact your email provider for the correct settings. Additionally, check your email account settings in Outlook to ensure they are configured correctly for sending emails. If the issue persists, try restarting Outlook or restarting your computer to see if that resolves the problem.